Purchase Guarantees in LaMetralleta.es:

Quality Guaranteed: In LaMetralleta.es, we guarantee the quality of our used products. If in doubt, contact us.
Consumer Rights: EU regulations give you rights when buying in a Member State. We offer repair, replacement, discount or refund in case of defective products or products not matching the description.

THREE-YEAR WARRANTY: All our products, including second-hand products, come with a two-year warranty at no extra cost.

Exchange or Refund Procedure:

Report any defects within two months of receipt.
In the first six months, prove the defect.
After six months, prove that the defect existed from receipt.
Contact us by form, order history, telephone or mail.
Returns and Refunds: In case of withdrawal, payments will be refunded within 14 days. There are no additional costs for you.

Applicable Regulations: It is governed by European regulations, including Directives 1999/44/EC and 2011/83/EU on warranties and consumer rights.

We are committed to providing fast solutions. Contact us for any queries about warranties and returns.