If you have problems with products or services purchased or contracted online, you can use this platform to file a claim that will be resolved by an independent dispute resolution body.
Submit a new claimFile a claim about products or services purchased online
Agree with the company an impartial body to help resolve your claim
Receive notifications of the platform until the resolution of your claim
Fundamentally to the maximum your claim by thoroughly informing about your rights as a consumer, from air transport to clothing.
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