PRIVACY AND COOKIES POLICY

 

OUR PRIVACY POLICY AT A GLANCE

  1. ABOUT US? We are LA METRALLETA SL and we treat your personal data as  responsible for the treatment . This means that we are jointly responsible for how to use and protect your data.
  2. WHAT DO WE USE YOUR DATA FOR? We will use your data (obtained online or in person), among other purposes, to  manage your registration  as a user,  manage the purchase  of products or services,  answer your questions  as well as, in case you wish, send you our  personalized communications .
  3. WHY DO WE USE THEM? We are legitimated to treat your data for different reasons. The main one, is that we need to treat them to  execute the contract  that you accept with us when registering and making a purchase or enjoying any of our services or functionalities, although there are other reasons that legitimize us, such as interest in answering your questions or the  consent  you give us to send you our newsletter, among others.
  4. WITH WHOM DO WE SHARE YOUR DATA? We will share your data with service providers that help or support us, whether they are companies or external collaborators with whom we have reached an agreement, and are already located within or outside the European Union.
  5. YOUR RIGHTS You have the right to access, rectify or delete your personal data. In some cases, you also have other rights, for example, to oppose us using your data or providing them, as we explain in detail below.

We invite you to read our  complete Privacy and Cookies Policy  below to understand in detail the use we will make of your personal data and the rights you have in relation to them.

 

 

 

 

 

BEFORE STARTING…

  • This  Privacy Policy and Cookies  will find  all relevant information  that applies to  the use  we make of the  personal data  of our  customers and users , regardless of the channel or medium ( online or in person ) of  the machine gun in Spain  you use to interact with US.
  • We are transparent  about what we do with your personal data, so that you understand the implications of the uses we carry out or the rights that you have in relation to your data:

o We  permanently provide you with all the information  in this Privacy and Cookies Policy that you can consult when you deem it appropriate and, in addition,

or you will also find  information  about each treatment of your personal data as you interact with us.

 

  • Some names that we will use in this Privacy and Cookies Policy:

o When we talk about our  Platform , we will refer in general to any of the channels

or digital media or in person that you have used to interact with us, the main ones are:

  • Our  Website, https://lametralleta.es

 

  • In person, in our  DISCOS LA METRALLETA Physical Shop .

 

 

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

Those responsible for the processing of your data:

 

In other words,  LA METRALLETA SL CIF .: B87857215  (hereinafter, "We are  responsible for  the processing.) This means that we have regulated and are responsible for treating and protecting your personal data.

2. TO WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

Depending on the products, services or functionalities that you want to enjoy at each moment we will need to process some data or others, which in general will be, as the case may be, the following:

  • your  identifying data  (for example, your name, surname, language and country from which you interact with us, contact information, etc.);
  • economic and transactional  information  (for example, information about your purchases, orders, returns, etc.);
  • connection data  , geolocation and navigation  (in case you interact with us from your mobile, for example);
  • commercial  information  (for example, if you are subscribed to our newsletter),

 

 

 

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the Platform, we will mark some fields as  obligatory , since they are data that we need to be able to provide the service or give you access to the functionality in question. Please bear in mind that if you decide not to provide us with this information, you may not be able to complete your registration as a user or that you can not enjoy those services or functionalities.

Depending on how you interact with our Platform, we will treat your personal data for the following purposes:

 

 

 

PURPOSE

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1.  To manage  your registration as a user of the Platform

In case you decide to register as a user in our Platform, we need to process your data to  identify you as a user  of the same and  give you access  to its different functionalities, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service.

2.  For the  development, fulfillment and execution of the contract of sale or of services  that you have contracted with Us in the Platform

This purpose includes the processing of your data for, mainly:

 

  • Contact you  in relation to updates or informative communications  related to the functionalities, products or services contracted , including sending  quality surveys  about the products or services provided.
  • Manage the payment  of the products you buy, regardless of the means of payment used. For example:

 

  • Activate the necessary mechanisms in order to  prevent potential fraud against you and against us  during the purchase process. If we consider that the transaction may be fraudulent, this treatment may result in the blocking of the transaction.
  • Manage possible  returns  once you have made a purchase and manage  requests for information on the availability of productsproduct reservations through the Platform,  according to these options are available at all times.
  • For billing purposes and to put at your disposal the tickets and invoices of the purchases that you have made in the Platform.
  • Guarantee you the use of  other functionalities or available services , such as the purchase, management and use of the TicketRegalo , as well as to facilitate  the access and use of the  Wifi  that we make available to our customers in the Physical Shop.

 

3.  To meet the requests or requests you make through the Customer Service channels 

We only treat personal data that is  strictly necessary to manage or resolve your request or request.

4.  For marketing purposes 

This purpose includes the processing of your data for, mainly:

 

  • To the extent that you subscribe to our Newsletter, we will process your personal data to  manage your subscription , including  sending personalized information  about our products or services through various means (such as email or SMS). Likewise, we can send you this information through push notifications  in the event that you have activated them on your mobile device .
    • Therefore, keep in mind that this data processing involves the  analysis of your user or client profile  to determine what your preferences are and therefore what the products and services that best fit your style may be at the time of sending you information. For example, based on your purchase and browsing history (ie, based on the products you  clicked on ), we will make suggestions about products that we think you may be interested in and, if you are a registered user, we will provide you with the "cart recovery" functionality.
    • Remember that  you can unsubscribe from the Newsletter at any time  and at no cost through the "Newsletter" section of the Platform, as well as through the instructions provided in each communication. If you do not want to receive push notifications  , you can disable this option on your mobile device.
  • Carry out  promotional actions  (for example, for the development of contests or the sending of your list of items saved to the email that you indicate us). By participating in any promotional action, you authorize us to treat the data you provide us based on each promotional action and we can communicate through various means such as social networks or the Platform itself. In each promotional action in which you participate you will have available the legal bases where we will provide you with more detailed information about the treatment of your data.
  • Disseminate photographs or images that you have publicly shared on the Platform or through our channels on social networks, provided you give us your consent to do so.

5. Usability and quality analysis  to improve our services

If you access our Platform, we inform you that we will treat your browsing data for  analytical and statistical purposes , that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements in it.

Likewise, sometimes we carry out  actions and quality surveys  aimed at knowing the degree of satisfaction of our customers and users and detecting those areas in which we can improve.

 

3. WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we treat them, as explained in the following table:

 

Purpose

Identification

1. Manage your registration as a user of the Platform

The processing of your data is  necessary for the execution of the terms that regulate the use of the Platform . In other words, in order for you to register as a user on the Platform, we need to process your personal data, otherwise we could not manage your registration.

 

In the event that you choose to use the access or login through a social network, the reason why we are entitled to treat your data is the  consent  you give at the time of authorizing the transfer of your data from the social network.

2. Development, fulfillment and execution of the contract of sale or services

The processing of your data is necessary for the  execution of the contract of sale  or  provision of services  that links us to you.

 

 

 

We believe that we have a  legitimate interest  to perform the necessary checks to detect and prevent possible fraud when you make a purchase. We understand that the treatment of this data is positive for all parties involved when the payment of a purchase occurs and in particular for you because it allows us to put measures to protect against fraud attempts made by third parties.

  1. Attention  to  Customer

We consider that we have a legitimate interest to meet the requests or queries that you ask us through the various means of contact existing. We understand that the treatment of these

data is also beneficial to you as long as

 

It allows us to be able to assist you adequately and resolve the questions asked.

When you contact us, in particular, for the management of incidents related to your order or the product / service acquired through the Platform, the processing is necessary for the  execution of the purchase sale contract .

When your query is related to the exercise of the rights that we inform you about below, or with claims related to our products or services, what legitimizes us to treat your data is the  fulfillment of legal obligations  on our part.

4. Marketing

The legitimate basis for processing your data for marketing purposes is the  consent  you give us, for example when you agree to receive personalized information through various means, when you authorize the sending of push  notifications  on your mobile device, or when you accept the legal basis for participate in a promotional action or to publish your photographs on the Platform or on our social network channels.

To show you personalized information, we consider that we have a  legitimate interest  to make a profile with the information we have about you (such as the navigation you make, preferences or shopping history) and the personal information you have provided us such as age range or language, since we understand that the treatment of this data is also beneficial for you because it allows you to improve your experience as a user and access information according to your preferences.

5. Usability and quality analysis

We consider that we have a  legitimate interest  to analyze the usability of the Platform and the degree of user satisfaction since we understand that the treatment of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service .

4. HOW LONG WILL WE KEEP YOUR DATA?

The  period of conservation  of your data will depend on the purposes for which we treat them, as explained below:

 

Purpose

Term  of  conservation

1. Manage your registration as a user of the Platform

We will treat your data during the time you maintain the status of registered user (that is, until you decide to unsubscribe).

2. Development, fulfillment and execution of the contract of sale or services

We will treat your data during the time necessary to manage the purchase of the products or services that you have purchased, including possible returns, complaints or claims associated with the purchase of the particular product or service.

In some occasions, we will only treat the data until the moment you decide, as is the case of the payment data (card) that you have requested to store for possible future purchases.

3. Customer Service

We will treat your data for as long as necessary to meet your request or request.

4. Marketing

We will treat your data until you unsubscribe or cancel your subscription to the newsletter.

If you participate in promotional actions we will keep your data for a period of six (6) months from the end of the action.

5. Usability and quality analysis

We will treat your data punctually during the time in which we proceed to perform an action or survey of specific quality or until we analyze your browsing data.

 

 

Regardless of how we treat your data during the time strictly necessary to fulfill the corresponding purpose, we will keep them later duly stored and protected during the time in which responsibilities arising from the treatment could arise, in compliance with current regulations at all times. Once the possible actions are prescribed in each case, we will proceed to the suppression of the personal data.

 

 

5. WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

To fulfill the purposes indicated in this Privacy and Cookies Policy, it is necessary that we give access to your personal data to  third parties  that provide us with support in the services we offer you, namely:

 

  • detection and prevention entities  defraud ,

 

  • technology service providers  ,

 

  • suppliers and collaborators of  logisticstransport  and  delivery services ,

 

  • service providers related to  customer service.

 

  • suppliers and collaborators of services related to  marketing and advertising .

 

 

 

6. WHAT ARE YOUR RIGHTS WHEN YOU FACILITATE US YOUR DATA?

We are committed to respect the confidentiality of your personal data and to guarantee the  exercise of your rights . We have agreed that you can exercise them at  no cost by  writing us an email to  a unique email address  felipe@lametralleta.es,  simply indicating the reason for your request and the right you want to exercise. In case we consider it necessary to identify you, we can request a copy of a document proving your identity.

In particular, regardless of the purpose or legal basis under which we treat your data, you have the right to:

  • Ask us for  access  to the data we have available to you. We remind you that if you are a registered user of the Platform you can also check this information in the section corresponding to your personal data.
  • Ask us to  rectify  the data we already have. Remember that if you are a registered user of the Platform you can also access the section corresponding to your personal data of your account to modify or update your personal data. Anyway, keep in mind that, by actively providing your personal data by any means, you guarantee that they are  true and accurate. and you agree to notify us of any change or modification of them. Any loss or damage caused to the Platform or to the person in charge of the Platform or to any third party due to a communication of erroneous, inaccurate or incomplete information in the registration forms, will be the sole responsibility of the user. Please remember that as a general rule you should only provide your own personal data, not those of third parties, except as permitted in this Privacy and Cookies Policy.
  • Ask us to  suppress  your data to the extent that they are no longer necessary for the purpose for which we need to treat them as we have informed you above, or in which we no longer have the legitimacy to do so.
  • Ask us to  limit the processing  of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or that we keep them beyond the necessary time when you may need it.

If you have given us your  consent  to the processing of your data for any purpose, you also  have the right to withdraw it at any time . Some of the ways in which you can withdraw your consent are explained in section 2 in which we explain for what purposes we treat your data.

When our legitimacy for the processing of your data is your  consent  or the  execution of the contract , as explained in section 3, you will also have the right to request the  portability of your personal data  . This means that you will be entitled to receive the personal data that you have given us in a structured format, commonly used and readable by a machine, in order to transmit it directly to another entity, provided that it is technically possible.

On the other hand, when the processing of your data is based on our  legitimate interest , you will also have the right to  oppose  the processing of your data.

 

Lastly, we inform you of your right to  file a claim  with  the relevant data protection control authority  , in particular, before:

 

- the Spanish Agency for Data Protection (https: // www.agpd.es/portalwebAGPD/index-ides-idphp.php)

 

 

7. WHAT HAPPENS IF YOU FACILITATE THIRD PARTY DATA?

 

We offer functionalities or services that require that we treat the personal data of a third party that you provide, as in the case of the activation and sending of the Gift Card or the management of the Gift Ticket request. If you provide Personal Data of third parties, you guarantee to have informed them about the purposes and the way in which we need to process your personal data.

 

 

 

8. CHANGES TO THE PRIVACY POLICY AND COOKIES

It is possible that we modify the information contained in this Privacy and Cookies Policy when we deem it convenient. In case we do, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification  ), or we will even notify you to your email address when the change in question is significant for your privacy, so you can review the changes, assess them and, where appropriate, oppose or cancel your service or functionality. In any case, we suggest you check this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce some interactive improvement, taking advantage of that you will always find it as a permanent point of information in our Web.

9. INFORMATION ON COOKIES

We use cookies and similar devices to facilitate a trip on the Platform, to learn how you interact with Us and, in certain cases, to show you advertising based on your browsing habits. Please read our Cookies Information to know in more detail the cookies and similar devices that we use, their purpose and other information of interest.

Information about Cookies

What is a Cookie?

A Cookie is a small text file that a website places on your PC, phone or any other device, with information about your browsing on that site. Cookies are necessary to facilitate navigation and make it more user-friendly, and do not damage your computer.

Although the general term of "Cookie" is used in this policy, since it is the main storage method of information used by this website, the "local storage" space of the browser is also used for the same purposes as cookies. . In this sense, all the information included in this section is equally applicable to this "Local storage".

What are Cookies used for on this website?

Cookies are an essential part of how our website works. The main objective of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) during navigation and in future visits.

The information collected in Cookies also allows us to improve the website by estimating numbers and usage patterns, adapting the website to the individual interests of users, accelerating searches, etc.

Sometimes, if we have obtained your prior informed consent, we may use Cookies, tags or other similar devices to obtain information that allows us to show you from our website, those of third parties, or any other means or advertising based on the analysis of your habits. navigation.

Why are cookies not used on this website?

We do not store sensitive personal identification information such as your address, your password, your credit or debit card details, etc., in the Cookies we use.

Who uses the information stored in Cookies?

The information stored in the Cookies of our website is used exclusively by us, except for those identified below as "Third party cookies", which are used and managed by external entities to provide services requested by us to improve our services and the User experience when browsing our website. The main services for which these "third-party cookies" are used are the obtaining of access statistics and guaranteeing the payment transactions made.

How can I avoid using Cookies on this website?

If you prefer to avoid the use of Cookies on this page, taking into account the above limitations, you must first disable the use of Cookies in your browser and, secondly, delete the Cookies stored in your browser associated with this website.

This possibility of avoiding the use of Cookies can be carried out by you at any time.

How do I disable and eliminate the use of Cookies?

To restrict, block or erase Cookies from this website you can do so, at any time, by modifying the configuration of your browser according to the guidelines indicated below. Although the parameterization of each browser is different, it is usual that the configuration of Cookies is made in the menu of "Preferences" or "Tools". For more details about the configuration of Cookies in your browser, see the menu "Help " of the same.

What specific cookies does this website use and for what purposes?

Below is a table with Cookies, tags or other similar devices used by this website, along with information on the purpose, duration and management (own or by third parties) of each of them.

 

Technical and personalization cookies: identification and authentication, navigation, personalization of the interface, favorites ...

 

These cookies are used to identify the user during the session, prevent the user from having to repeat authentication processes on the web, speed up some processes of the website, remember selections made during the session or in subsequent accesses, remember the pages already visited, etc. .

COOKIES

PURPOSE

DURATION

MANAGEMENT

 

User identification

 

They are used to identify and authenticate the user. They also contain technical data of the user session, such as connection waiting time, session identifier, etc.

 

Session

 

Own

 

Identification of the session

 

They identify the user's http session. They are common in all web applications to identify requests from a user in a session.

 

Session

 

Own

 

Navigation status

 

They allow to identify in what state of navigation the user is (start of the session, first page, first access, state of a scroll, state of a vote, etc.).

 

Session

 

Own

 

User selections

 

Store session values ​​selected by the user such as store, language, currency, products, size, etc.

 

Session

 

Own

 

Favorites and latest selections

 

They allow to remember the favorite selections of the user (of stores, for example) or the last selections (of stores, products, consent for the installation of cookies, etc.) in later accesses to the web.

 

Persistent

 

Own

 

Shopping basket

They store information about the purchase mini-note, as well as the user identification data associated with that basket.

 

Session

 

Own

Protocols

They allow managing changes between secure domain (protocol) (https) and non-secure (http).

Session

Own

 

 

Navigation analysis cookies

 

These Cookies obtain generic information about the accesses of the users to the website (not its content) to provide us with aggregate information of said accesses for statistical purposes.

COOKIES

PURPOSE

DURATION

MANAGEMENT

 

 

 

Origin (WC_GASource)

 

They are used to know the origin of a user when they reach a page of this website, for example, if they come to the product detail page from a product grid, from the search engine or from a

external page

 

 

 

Persistent

 

 

 

Own

 

 

 

 

 

 

 

 

 

Google Analytics ( utma,

    utmb, utmc, utmd,

    utmv, utmz, _ga ...)

They allow you to track the website using the Google Analytics tool, which is a service provided by Google to obtain information on user access to websites. Some of the data saved for further analysis are: number of times a user visit the web, dates of the first and last visits of the user, duration of the visits, from which page the user accessed the web, which search engine the user used to reach the web or clicked on to which link, from which the user accessed the site, etc. The information generated by the "cookie" about your use of the website will be directly transmitted and filed by Google Inc (a company based in the USA). The configuration of these cookies is predetermined by the service offered by Google,

responsible for the content or the veracity of the websites of third parties).

 

 

 

 

 

 

 

 

 

 

 

Persistent

 

 

 

 

 

 

 

 

 

 

 

From Third

 

 

Shopping analysis cookies

 

 

These Cookies allow us to collect information about the device from which the purchase is made on this website, with the purpose of verifying that said operations offer sufficient guarantees for the clients. These Cookies at no time include sensitive information, such as card data.

COOKIES

PURPOSE

DURATION

MANAGEMENT

 

 

 

Purchase device (thx_guid)

 

 

It allows to uniquely identify the device (PC, telephone, etc.) from which purchases are made on this website for further analysis, in order to offer our customers sufficient guarantees

in the purchase operations. The information contained in this cookie is collected by an external company to perform such analyzes.

 

 

 

 

Persistent

 

 

 

 

From Third

 

This information table will be updated as quickly as possible as the services offered on this website change. However, during this update, it could happen that the information box will no longer include any cookie, tag or other similar devices, although devices with purposes identical to those in this table will always be treated.